Communications Management

The SIGEA module for community management is characterized by its ability to effectively integrate communications management, facilitating interaction with stakeholders.

Highlights of

Communications Management

Integrated Communications Management

Complete and consistent view of all interactions and key messages with stakeholders.

Responsible Parties and Dates for Response

Timely follow-up for accountability in handling stakeholder consultations and comments.

Communications Status Tracking

Users can easily check whether a communication has been answered, is on hold or has been closed, making it easy to monitor progress.

Automatic Notifications and Alerts

It ensures the smooth flow of information and ensures a proactive response and efficient management of interaction with stakeholders.

This module is characterized by its ability to effectively integrate communications management, facilitating interaction with stakeholders.

From assigning responsibility to reporting, this tool supports efficient and transparent management of community interaction. This module can be integrated to the contact form of the company’s web portal, thus centralizing all communications in one place.

Integrated Communications Management

Facilitates integrated communications management within the context of community management. This ensures a complete and consistent view of all interactions and key messages with stakeholders.

Responsible Parties and Dates for Response

Allows assigning responsibilities and setting deadlines for responding to communications. This functionality ensures timely follow-up and accountability in the handling of stakeholder inquiries and comments.

Communications Document Management

Incorporates a document management system dedicated to communications. It provides an organized and accessible record of all incoming and outgoing messages, helping to maintain a complete and transparent history.

Privileged Access for Selected Users

Allows you to select users with privileged access to enter communications. This ensures that only authorized personnel have the ability to record and manage important communications, improving the security and quality of information.

Communications Status Tracking

Provides a system for tracking the status of communications. Users can easily check whether a communication has been answered, is on hold or has been closed, making it easy to monitor progress.

Integral registry of projects or initiatives

It allows for the detailed recording of each social or community initiative, including information such as objectives, deadlines, resources allocated and actors involved. This provides a solid basis for monitoring and evaluation.

Assignment of responsible persons and collaborators

Allows assigning managers and collaborators to each initiative.

Partnership with Initiatives and Commitments

It allows specific communications to be associated with related initiatives and commitments. This feature improves contextualization and allows a deeper understanding of the interactions within the framework of the projects and commitments undertaken.

Communications Management

Highlights of