This Privacy Policy sets forth the terms under which Sigea, which is the Data Controller, uses and protects the information provided by its users when using its website.
SIGEA Software, represented by Gonzalo Javier Asencio Angulo, has its legal domicile at Av. Suecia 1148 Comuna de Providencia, Santiago, Chile, and our contacts are: Tlf: +5622334 0900, E-mail: info@sigeasoftware.com, Web: https://sigeasoftware.com/es/ and platform/APP hosted at https://estandar.sigea.cl/.
This company is committed to the security of its users’ data. When we ask you to fill in personal information fields with which you can be identified, we do so with the assurance that it will only be used in accordance with the terms of this document.
However, this Privacy Policy may change over time or be updated, so we encourage and emphasize that you should continually review this page to ensure that you agree to any such changes.
Our website/platform/APP may collect personal and corporate information, such as:
We do not collect any other data concerning special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data).
In the event that we ask you to collect personal data, by law or under the terms of a contract between us, and you refuse to provide it to us, we may not be able to perform the contract or provide the service, and you must notify us in advance.
Access permissions that the APP requests from the user when downloading it: the APP requests the following permissions from the user:
We inform you that SIGEA will not make automated decisions nor does it use any type of applied logic or Artificial Intelligence to make any type of decision.
We also inform you that SIGEA will not use your data for historical, statistical or scientific archiving purposes.
Our website/platform/APP uses the information in order to provide the best possible service, particularly to keep a record of users and to improve our products and services.
The most common uses we make of your personal data are:
You will only receive commercial communications if you have already requested information or contracted a service from us, or if you have provided us with your data, accepting the box provided for this purpose in our contact form, and provided that you have not expressed your wish to stop receiving such communications.
We obtain your express consent before sending you any communication, and you may request at any time that we stop sending you communications by e-mail to info@sigeasoftware.com.
When you opt out of receiving communications from us, your personal data will continue to be stored as a result of your contracting with us in order to comply with legal requirements.
Below, we show you graphically and directly the ways in which we use your personal data and the legitimacy for its use, in each case:
| Purpose | Type of data | Legitimation |
| To help you conveniently manage your environmental, corporate and sustainability information on our platform/APP. | Those you choose to insert | User consent |
| To answer your requests for information through the contact section of the web/platform/APP. | Those that you indicate in your contact information. | User consent |
| For registration/first access to the platform/APP | First name Surname Password |
User consent |
| To respond to your request to exercise your rights | Name Surname Telephone |
User’s consent |
| To manage and protect our business and our website/platform/APP | Technical data | Legitimate interest |
SIGEA will keep your data for the time necessary to fulfill the purpose for which they were collected and to determine the possible liabilities that may arise from such purpose and data processing, as long as you keep your profile active and in use on the platform/APP, in accordance with the contractual terms of the existing agreements between you and SIGEA.
If you delete your profile or do not register in the APP any activity for a period of 5 consecutive and uninterrupted years, the data will be deleted, both the data you have inserted and those of your user profile.
As the owner of the data, and at any time, you have the right to contact SIGEA at the registered address established at: Av. Suecia 1148 Comuna de Providencia, Santiago, Chile, or by e-mail to: info@sigeasoftware.com
Your rights as a user are as follows:
You have the right to be informed by SIGEA whether or not it is processing your personal data and, if so, to have access to such data and to receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the expected period of data retention, among other information.
You have the right to request the rectification of inaccurate data concerning you and the deletion of personal data provided that the applicable legal requirements are met, when, among other reasons, such data are no longer necessary for the purposes for which they were collected.
In certain circumstances (for example, in the event that the applicant disputes the accuracy of your data, while the accuracy of the data is being verified), you may request that we restrict the processing of your personal data to be processed solely for the exercise or defense of claims.
You also have the right to revoke the consent given and to object to the processing at any time, on grounds relating to your particular situation, in case the processing is based on our legitimate interest or on the legitimate interest of a third party (including processing for the purpose of direct marketing and related profiling).
You have the right to receive the personal data you have provided to SIGEA in a structured, common and machine-readable format, and to be able to transmit it to another Data Controller without being prevented from doing so by the Data Controller to whom you have provided it, in the cases legally provided for this purpose.
Furthermore, in addition to the above rights, in case of automated decisions (including profiling) you have the right to obtain human intervention by Sigea, as well as the right to express your point of view and challenge the decision.
You can use the models made available by the Spanish Data Protection Agency, to exercise your previous rights: Here https://www.aepd.es/re glamento/derechos/index.html.
For any additional questions or doubts about the exercise of your rights or, in general, about the processing of your personal data, you can contact us by e-mail: info@sigeasoftware.com.
It is possible that, in the performance of our work, we may have to transfer your data to third parties (Data Processors), who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:
Professional advisors who provide us with consulting, advisory and legal services.
Service providers that provide system administration, web development and information technology services.
In addition, we now make it clear that we require all Processors to whom we transfer your personal data to respect the security of your personal data and to treat it in accordance with the GDPR and other applicable Data Protection legislation. We only allow such data processors to process your data for specified purposes and in accordance with our instructions.
However, in order to comply with transparency requirements, you may request a list of the companies that provide services to us by sending an e-mail to: info@sigeasoftware.com.
Countries outside the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so the European Commission prohibited transfers of personal data outside the EEA, unless the transfer meets certain requirements.
Such international data transfers can take place (from the EU to outside the EU) if there is an Adequacy Decision (bilateral agreements), if there are adequate safeguards (which the European Commission, currently representing the highest level of personal data protection worldwide, provides) or if there are any of the exceptions for specific situations that allow international data transfers.
One of these exceptions is: the transfer is necessary for the performance of a contract between the data subject and the controller or for the performance of pre-contractual measures taken at the request of the data subject.
This is the legal basis in the case of clients of the SIGEA platform/APP who are outside Chile and whose data is transferred from foreign IPs (e.g. European) to Chilean IPs.
(check with Alvaro’s answers about the servers).
Our internet service providers and those who process and maintain the SIGEA platform are located in Chile, which is a country outside the EEA, so the processing of your personal data, depending on where you are physically located, may involve international data transfer. However, we are confident that your data, in addition to being duly protected, are safeguarded in compliance with European standards regarding international data transfers.
If you need further information regarding the specific mechanism used by us when transferring your data outside the EEA, you can contact us through our e-mail [insert here the e-mail address you want to use to receive the company’s PD-related communications from now on; it can be generic for the company or specific only for PD].
At SIGEA we are highly committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed.
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data, who, as stated in the Data Transfer section above, will only process your personal data in accordance with our instructions and are bound by a duty of confidentiality.
Finally, we have designed procedures to deal with any suspected breach of your personal data and, in the event of any security breach, we will notify you and the Supervisory Authority, under the terms regulated in Arts. 33 and 34 of the RGPD.
In handling the APP, observe the following security measures, which are very important to ensure the privacy of your data:
You can consult our complete Cookie Policy for the SIGEA website(https://sigeasoftware.com/es/) Here: https: //www.sigeasoftware.es/politica-de-cookies/
You can also consult our complete Cookie Policy for the platform / APP hosted at https://estandar.sigea.cl/#/signin Here: (insert Hyperlink to the Cookie Policy of the platform/APP).
At any time you can restrict the collection or use of personal information that is provided to our website/platform/APP, since you are the one who includes the data you consider relevant. You may delete any profile data at any time.
To delete your user profile from the APP, you must ask us to delete it by e-mail [insert here the e-mail address that you want to use to receive communications related to the company’s PD from now on; it can be generic for the company or specific only for PD].
SIGEA will at no time sell, transfer or distribute the personal information that is collected without your consent, unless required to do so by a judge through a court order.
SIGEA reserves the right to change the terms of this Privacy Policy at any time.
LinkedIn: Become a fan of our page https://www.linkedin.com/company/software-sigea/ through the “FOLLOW” button authorizes us to use your personal data only on this platform for the management of our page and the communications that we maintain in a bidirectional way with our followers through chat, messages or other means of communication that the Social Network allows now and in the future.
However, this treatment will be subject to the privacy policies of this social network, which the user can consult at the following link: https://es.linkedin.com/legal/privacy-policy? . By becoming a fan we will have access to the list of members or followers who have joined us.
We also want to inform that when a user becomes a fan, the news that we publish will also appear on his wall and that, if he makes comments on our wall, his comments will be accessible to other fans as well as the name of his profile and, if applicable, the photo he has on his profile. In any case, the use of the Social Network is the responsibility of the user.
We will not use the personal data of users for purposes other than those indicated in previous paragraphs or to send them information through an environment other than the social network.
Regarding the rights of access, rectification, cancellation, opposition, portability, limitation of processing, right to be forgotten and the right not to be subject to automated decisions recognized by current regulations (RGPD and LOPDGDD), we can only act in accordance with the possibilities that LinkedIn allows for this purpose, and must be addressed to them in case users want to exercise any right of this type. However, you can unsubscribe from our page at any time by clicking on the “Following” button and we will no longer have access to your personal data, although LinkedIn may keep the comments you have previously made on our wall.
If, in spite of the means of complaint or consultation that SIGEA makes available to you, you consider it convenient to make a subsequent complaint, you have the right to do so before APED through its electronic headquarters:
https://sedeagpd.gob.es/sede-electronica-web/vistas/formNuevaReclamacion/reclamacion.jsf
Last Update: 5/03/2024.
Avenida Suecia 1148,
Providencia.
