LEGAL NOTICE

ATTENTION: THIS WEBSITE/PLATFORM/APP IS DESIGNED FOR PEOPLE OVER 16 YEARS OLD. IF YOU ARE A MINOR, THE USER MUST BE YOUR GUARDIAN OR LEGAL REPRESENTATIVE.

What is the purpose of this legal notice?
Good question. Well you see, a legal notice has the mission to communicate the rules of the game between the users and the person in charge of a web site. So in this page we are going to inform you about what are the rules of the game in our Web Portal; you will know all the rights you have as a user and also some of your obligations (yes, you have them).

Please read this Legal Notice carefully. Contains important information.

GENERAL INFORMATION

In compliance with Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market(Directive on electronic commerce); Regulation (EU) 2022/1925 of the European Parliament and of the Council of 14 September 2022 on fair and equitable markets in the digital sector and amending Directives (EU) 2019/1937 and (EU) 2020/1828(Digital Market Regulation or DMA); Decree No. 6 of the Ministry of Economy, Development and Tourism, Undersecretary of Economy and Smaller Companies, which approves the Electronic Commerce Regulation of January 21, 2021 of the State of Chile; as well as in compliance with Article 10 of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSI) of the Spanish State, which establishes the obligation of all providers of information society services to have means that allow both the recipients of the service and the competent bodies to have permanent, easy, direct and free access to certain information by electronic means, the information necessary for an adequate digital protection of the user is provided below.

The company’s identification data are: The owner of the website https://sigeasoftware.com/es/ and of the platform located on the website https://estandar.sigea.cl/ is Gestión de Información y Seguimiento Ambiental SpA, “GISMA”, R.U.T.
Nº76.962.910-6, represented by Gonzalo Javier Asencio Angulo, with registered office at Av.
Suecia 1148 Comuna de Providencia, Santiago, Chile.
The contact address is the same as the registered address.

Phone: +562 2334 0900
E-mail: info@sigeasoftware.com

We try to respond within 48 hours.

On this page you may read the conditions under which SIGEA provides you with contents and services from this website and from the Sigea platform, which you accept by accessing them. These are the terms of use of the website/platform/APP.

CONDITIONS OF ACCESS AND USE OF THE WEB / PLATFORM / APP

The use of the website https://sigeasoftware.com/es/ and the platform located on the website https://estandar.sigea.cl/ or the APP available for Android and iOS attributes the condition of user of the website/platform/app (hereinafter, the ‘User’) and implies acceptance of all the conditions included in this Legal Notice. The User agrees to use the services of this site in accordance with the terms expressed in this Legal Notice, being responsible for its correct use.

The provision of the web/platform/APP service has a duration limited to the moment in which the User is connected to these or to any of the services provided through these.

Some services of the web/platform/APP accessible to Internet users or exclusive to SIGEA’s customers may be subject to special conditions, regulations and instructions that, if applicable, replace, complete and/or modify this Legal Notice and must be accepted by the User before the corresponding service is provided.

Access to the https://sigeasoftware.com/es/ website is free of charge except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users.

However, access to the platform located on the website https://estandar.sigea.cl/ or the APP available for Android and iOS is restricted exclusively to our customers, is paid and must be contracted with SIGEA to gain access.

The information and materials included by SIGEA in the web/platform/APP have been obtained from sources considered reliable. However, although reasonable precautions and measures have been taken to ensure the reliability of the information, no warranty is given as to its accuracy, completeness, and/or timeliness.

Consequently, we decline any responsibility for the omission of information or for the publication of erroneous information appearing on this website/platform/APP.

Furthermore, the reliability of the information uploaded to the platform/APP by users based on their individualized accesses is not the responsibility of Sigea, but of the user himself.

The information displayed and/or provided by this website/platform/APP – the one included by SIGEA – must be considered, by the user, as general information, without this meaning that such information can be considered as a determining element for decision making by the user of the website, so we decline any liability arising from the lack of verification of the same, and specifically it must be understood that such information, subject to the regulations in force in the European Union and in Chile. It is not intended for users operating under other jurisdictions of States that require compliance with different requirements for the provision, disclosure or advertising of services relating to the activities and/or services advertised on this website.

We reserve the right to update, modify or delete the information contained in this website/platform/APP, including the terms of these websites, these terms of use, privacy policies and other legal notices, and may limit or deny access to such information, without prior notice. In particular, we reserve the right to eliminate, limit or prevent access to the website when technical difficulties arise due to events or circumstances beyond our control that, in our opinion, diminish or annul the standard security levels adopted for the proper functioning of this website/platform/APP.

It is expressly forbidden to create links related to SIGEA on pages that contain material or propaganda against race, religion, sex or any other discriminatory matter.

Likewise, no message inserted in the entries of this website may use insulting or denigrating expressions to its authors or readers.

INTELLECTUAL OR INDUSTRIAL PROPERTY RIGHTS

The user acknowledges and accepts that all trademarks, commercial names or distinctive signs, contents, all industrial and intellectual property rights, and/or any other elements inserted in this website/platform/APP, are the exclusive property of Sigea, and/or third parties, who have the exclusive right to use them in the course of business. This intellectual property right is protected and we will not hesitate to take appropriate action when it is infringed. Under no circumstances does access to the website/platform/APP imply any kind of waiver, transmission, license or total or partial transfer of such rights, unless expressly stated otherwise.

In accordance with the foregoing, users of the web/platform/APP are prohibited from reproducing, copying, transferring, distributing, modifying or any other use, in whole or in part, of the information and content of these websites without the prior written authorization of SIGEA.

Specifically, it is strictly forbidden to use any image owned by Sigea without prior authorization, without citing the ownership of the image, or altering it in any way, expressly by cutting out the watermark.

The user undertakes to use this website/platform/APP, its contents and services diligently and correctly, in accordance with the Law, morality, good uses and customs, public order, good faith and these general conditions of use, with scrupulous respect for SIGEA’s intellectual property rights.

Users are expressly prohibited from using the website/platform/APP for purposes that are unlawful, prohibited, harmful to the rights of third parties or that may in any way damage SIGEA’s brand, image or reputation.

The User who acts against the image, name or reputation, as well as who uses illicitly or fraudulently, the designs, the brand or the contents of this site and violates the terms of the license with which they are regulated, will be liable for his actions against the authors of this site.

The user shall be liable for damages of any kind that SIGEA may suffer as a result of the breach of any of the obligations to which he/she is subject by these applicable terms and conditions.

SIGEA reserves the right to take appropriate legal action in defense of its rights.

RESPONSIBILITY FOR CONTENTS AND LINKS

Contents

SIGEA’s website/platform/APP has been developed in good faith and with sufficient knowledge for its development, therefore the User exonerates this site from any liability in relation to the usefulness and reliability that the site may produce while browsing.

Furthermore, and to the extent permitted by law, SIGEA shall not be liable for:

– errors or omissions in the contents of this website/platform/APP;

– the unavailability of the web/platform/APP or,

– the transmission of malicious programs in the contents, despite having taken all the necessary technological measures to prevent it.

SIGEA reserves the right to make changes to the website/platform/APP without prior notice, in order to keep its information updated, adding, modifying, correcting or eliminating the contents published or the design of the same. Likewise, the Legal Notice may change at any time and the modifications will be effective from the moment of their publication. Therefore, the User must carefully read this Legal Notice each time he/she intends to use the web/platform /AP, if he/she wants to be aware of the information updated at that time.

SIGEA shall not be liable for the use that third parties make of the information published on the website/platform/APP, nor for any damages suffered or economic losses that, directly or indirectly, produce or may produce economic, material or data damages, caused by the use of such information.

SIGEA shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of the website/platform/APP. At the same time, SIGEA is exempt from any liability for damages that may be caused as a result of the access, reproduction, capture and transmission of the contents and services of the website/platform/APP provided by third parties.

Links

SIGEA is not responsible for the legality of other third party websites from which the web/platform/APP can be accessed.

Also, sometimes our website/platform/APP provides access to other websites. The purpose of these links is usually to publicize a product or service related to our activity, or simply to facilitate the search through the network of resources that may be useful. However, SIGEA is not responsible for the legality of these third-party websites, the proper functioning of the linked page or the review of its contents, nor for any damages that may arise from the use of the same.

SIGEA assumes no responsibility for any information about us that may exist on third party websites or that may be accessed through search engines or third party links to our website https://sigeasoftware.com/es/.

The User is authorized to create links to https://sigeasoftware.com/es/, provided that:

– The identity of the owner is recorded.

– The link is only linked to the main or home page, without reproducing it in any way.

– Do not use the SIGEA trademark or any other distinctive sign that may be misleading as to the ownership of the website that establishes the link.

– The web page on which the link is established does not contain false, inaccurate or unlawful information or content.

The establishment of the link does not imply in any case the existence of a relationship between SIGEA and the owner of the website where the link is established, nor the acceptance or approval by SIGEA of its contents or services, so it shall not be stated or implied that SIGEA has authorized the link or that it has supervised or assumed the services made available on the website where the link is established.

SIGEA is not the owner of other web sites that can be accessed through the use of links or hyperlinks that are available within https://sigeasoftware.com/es/. Consequently, the user accesses their respective contents and conditions of use under his sole responsibility.

Notwithstanding this disclaimer, if the User or any other Internet user becomes aware that the linked sites refer to websites whose contents or services are illegal, harmful, denigrating, violent or contrary to morality, he/she may contact SIGEA by e-mail [insert here the e-mail address to be used to receive communications relating to the company’s PD from now on; it may be generic for the company or specific only for PD] indicating the following points:

  • Personal data of the caller: name, address, telephone number and e-mail address;
  • Description of the facts that reveal the illicit or inadequate nature of the Linked Site;
  • In the case of violation of rights, such as intellectual and industrial property, the personal data of the holder of the infringed right when it is a person other than the communicating party. It must also provide the title accrediting the legitimacy of the holder of the rights and, if applicable, that of representation to act on behalf of the holder when it is a person other than the communicating party;
  • Express statement that the information contained in the claim is accurate.
  • You must provide the title that proves the legitimacy of the holder of the rights and, if applicable, that of representation to act on behalf of the holder when it is a person other than the communicating party.

The receipt of this communication by SIGEA shall not imply, in accordance with the provisions of the LSSI, the effective knowledge of the activities and/or contents indicated by the communicating party.

COOKIES

See our Cookies Policy [insert: ON THE WEBSITE https://sigeasoftware.com/es/ , hyperlink to the Cookies Policy of the Web; AND ON THE PLATFORM/APP https://estandar.sigea.cl/ hyperlink to the Cookies Policy of the platform /APP, since this Legal Notice is the same for both, but the Cookies Policy is different for each of them and is in two different documents] to know the use we make of them.

PERSONAL DATA PROTECTION AND PRIVACY POLICY

Please see our Privacy Policy [insertar hyperlink a la Política de Privacidad de la web de la empresa] to learn more about how we use your personal information.

WARRANTIES AND DISCLAIMER OF LIABILITY FOR TECHNICAL REASONS

SIGEA disclaims any liability for the information published on the website https://sigeasoftware.com/es/, on the platform located on the website https://estandar.sigea.cl/ or in the APP Android / iOS or any other dependent of these, provided that this information has been manipulated or introduced by a third party outside the organization.

This website aims to minimize problems caused by technical errors, and assumes no responsibility for such failures that occur as a result of the consultation of the pages of https://sigeasoftware.com/es/, platform https://estandar.sigea.cl/ or those external pages forwarded from the home page.

At any time and without prior notice to the User, SIGEA may temporarily suspend services on its websites due to technical problems or force majeure. Likewise, SIGEA reserves the right to temporarily or permanently interrupt the services provided through its websites, giving notice, when possible, by means of an announcement on the same websites.

SIGEA does not guarantee the absence of viruses or other elements in the contents, and therefore assumes no liability for damages that may be caused to users’ equipment or systems by possible computer viruses that may have been contracted by the user’s browsing on the websites.

INFORMATION ON SOCIAL NETWORKS

Through this section we want to inform users of the policies of use and data processing we do in social networks in which we have a presence.

LinkedIn: By becoming a fan of our page https://www.linkedin.com/company/software-sigea/ through the “FOLLOW” button, you authorize us to use your personal data only on this platform for the management of our page and the communications that we maintain in a bidirectional way with our followers through chat, messages or other means of communication that the Social Network allows now and in the future.

However, this treatment will be subject to the privacy policies of this social network, which the user can consult at the following link: https://es.linkedin.com/legal/privacy-policy? . By becoming a fan we will have access to the list of members or followers who have joined us.

We also want to inform that when a user becomes a fan, the news that we publish will also appear on his wall and that, if he makes comments on our wall, his comments will be accessible to other fans as well as the name of his profile and, if applicable, the photo he has on his profile. In any case, the use of the Social Network is the responsibility of the user.

We will not use the personal data of users for purposes other than those indicated in previous paragraphs or to send them information through an environment other than the social network.

Regarding the rights of access, rectification, cancellation, opposition, portability, limitation of processing, right to be forgotten and the right not to be subject to automated decisions recognized by current regulations (RGPD and LOPDGDD), we can only act in accordance with the possibilities that LinkedIn allows for this purpose, and must be addressed to them in case users want to exercise any right of this type. However, you can unsubscribe from our page at any time by clicking on the “Following” button and we will no longer have access to your personal data, although LinkedIn may keep the comments you have previously made on our wall.

APPLICABLE LAW AND JURISDICTION

The website/platform/APP complies with the general regulations in force, among others:

  • REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
  • DIRECTIVE 2000/31/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (Directive on electronic commerce).
  • REGULATION (EU) 2022/1925 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 14 September 2022 on contestable and fair markets in the digital sector and amending Directives (EU) 2019/1937 and (EU) 2020/1828 (Digital Markets Regulation or DMA);
  • Law 19.628 of August 18, 1999 on the Protection of the Private Life of the State of Chile.
  • Framework Law on Cybersecurity and Critical Information Infrastructure of the State of Chile.
  • Decree in the Form of Law (DFL) No. 3 of September 13, 2019, which establishes the consolidated, coordinated and systematized text of Law No. 19,496, which establishes rules on the protection of the rights of consumers of the State of Chile.
  • Decree No. 6 of the Ministry of Economy, Development and Tourism; Undersecretary of Economy and Smaller Companies, which approves the Regulation of Electronic Commerce, dated January 21, 2021 of the State of Chile.
  • Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights of the Spanish State.
  • Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce of the Spanish State.

In case of controversy or conflict that may arise in relation to the web https://sigeasoftware.com/es/, the platform located on the web https://estandar.sigea.cl/, the APP Android / iOS or navigation through them, will apply the legislation ___________________, being competent for its resolution the Courts and Tribunals of __________________________________________, with express waiver of the parties to any other jurisdiction, if any.

Legal Notice last updated: 01/03/2024.