Privacy policies

Gestión de Información Y seguimiento Ambiental SpA, henceforth Gisma, Unique Tax Number Register 76.962.910-6, and address for notification purpuses at: Calle Suecia 1148, Providencia, Santiago, Chile, is the entity responsable for the treatment of data provided by Sigea application customers (hereinafter, the “user or users”).
To proceed with the registration, access and subsequent use of the Application, the User must voluntarily provide personal data (essentially, identification and contact data), which will be incorporated into automated supports owned by GISMA. The collection, storage, modification, structuring and, if applicable, elimination of the data provided by the Users, will constitute processing operations carried out by the Responsible Party, with the purpose of guaranteeing the correct functioning of the Application, maintaining the relationship of provision of services and/or commercial with the User, and for the management, administration, information, provision and improvement of the service. The personal data provided by the User -especially, the electronic mail or e-mail- may also be used to send bulletins (newsletters), as well as commercial communications of promotions and/or advertising of the Application, provided that the User has previously given his/her express consent for the reception of these communications by electronic means.
The treatment of the User's data is carried out with the following legal bases that legitimize it: - The request for information and/or the contracting of the services of the Application, whose terms and conditions will be made available to the User in every situation , with previous character, for its express acceptance. - The free, specific, informed and unequivocal consent of the User, making available this privacy policy, which must be accepted by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose. If the User does not provide GISMA with their data, or does so erroneously or incompletely, it will not be possible to proceed with the use of the Application.
The personal data provided by the User will be stored in the systems and databases of the Data Controller, as long as the user continues to make use of the Application, and as long as he/she does not request its deletion. In order to ascertain possible responsibilities derived from the treatment, the data will be kept for a minimum period of five years.
The data will not be communicated to any third party foreign to GISMA, except legal obligation or in any case, upon request of the User's consent. On the other hand, GISMA may give access or transmit the personal data provided by the User to third party service providers with whom it has signed agreements for the processing of data, and who only access such information to provide a service for and on behalf of the Responsible.
GISMA, informs the User that, as a service provider of data hosting and under the provisions of Law 34/2002 of July 11, Services Information Society and Electronic Commerce (LSSI), retains for a maximum period of 12 months essential information to identify the origin of the data hosted and the time when it began providing the service. The retention of these data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and / or courts or the Ministry that so requires. The communication of data to the State Security Forces and Corps shall be made in accordance with the provisions of the regulations on the protection of personal data, and with the utmost respect for it.
The Data Controller adopts the necessary measures to guarantee the security, integrity and confidentiality of the data. Although the Controller makes backup copies of the contents hosted on its servers, however, it is not responsible for the accidental loss or deletion of data by Users. Likewise, it does not guarantee the total replacement of the data deleted by the Users, since the aforementioned data could have been deleted and/or modified during the period of time that has elapsed since the last backup copy. The services provided through the Application, except for specific backup services, do not include the replacement of the contents conserved in the backup copies made by the Controller, when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, subject to prior acceptance by the user. The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to the Controller.
GISMA, informs the User that it has the rights of access, rectification, limitation, cancellation, opposition and portability, which may be exercised by sending a request to the following e-mail address: Likewise, the User has the right to revoke the consent given initially, as well as to exercise the actions for claiming rights against the corresponding entity.
In application of the LSSI (Low-scored Site Initiative), GISMA will not send advertising or promotional communications by e-mail or any other equivalent electronic means of communication that have not been previously requested or expressly authorised by the addressees of the same. In the case of users with whom there is a prior contractual, legal or service relationship, the Controller is authorised to send commercial communications referring to products or services of the Controller which are similar to those initially contracted with the client. In the event that the User wishes to unsubscribe at the time of receiving the aforementioned communications, he/she may do so by sending his/her request by e-mail to: